Frequently asked questions
Answers to what we hear most often about engagements, security, and onboarding. Don't see your question — reach out directly.
Engagements
How does an engagement with AftPak typically start?
Most engagements begin with our guided Requirement Intake wizard, where you define scope, select modules, and specify deployment and compliance needs. Our solutions engineering team reviews your submission and follows up with a custom technical proposal within a few business days.
Do you work with organizations outside government and intelligence sectors?
Yes. While a significant share of our work is with governments and intelligence agencies, we also build for large global enterprises that need the same level of custom-engineered security and compliance infrastructure — particularly in financial services, telecommunications, and critical infrastructure.
How are proposals reviewed and approved?
Every proposal is delivered through your Client Portal, where you can review the full scope, request revisions with specific notes, or approve it digitally. Once approved, it moves into the project tracker with milestone-level visibility.
Security
How does AftPak protect data submitted through this website?
Submissions are encrypted in transit, rate-limited against automated abuse, and stored behind role-based access controls. See our Trust Center and Privacy Policy for full detail on our infrastructure controls and data handling practices.
Is two-factor authentication available for Client Portal accounts?
Yes. TOTP-based two-factor authentication is available for both Client Portal and Admin Panel accounts, and can be enabled from your account's Security page using any standard authenticator app.
Can we deploy on-premise or in an air-gapped environment?
Yes. Many of our engagements — particularly for government and intelligence clients — are deployed on-premise, in sovereign GovCloud environments, or fully air-gapped. Deployment environment is one of the requirements captured during intake.
Onboarding
How long does onboarding take?
Timeline depends on scope and deployment environment, but most engagements move from signed proposal to an active project tracker within one to two weeks. Air-gapped and highly regulated deployments typically take longer due to additional due-diligence and clearance requirements.
Who do we work with day-to-day once onboarded?
Each engagement is assigned a dedicated engagement lead who coordinates with our solutions engineering team on your behalf. You'll have full visibility into progress through your Client Portal, plus direct access to your engagement lead for anything that needs a faster response.
Still have questions?
Our corporate liaison team responds within one business day for verified organizations.
Contact Us